RECAP Solutions
FYI-
Recap Solutions Update:
Memorandum
To:
All RCAP Solutions Constituents
From:
Karen A. Koller, CAE, President & CEO
Date
September 24, 2013
Subject:
Important Announcement - Gardner Office
As of
September 20, 2013, all RCAP Solutions Housing Assistance and Client Service
Program Representatives are now located in our Worcester office at 12 East
Worcester Street, Worcester, MA 01604.
With our
recent headquarters expansion in the City of Worcester, RCAP Solutions is
consolidating its Gardner corporate office to one floor.
While our
Gardner office will remain open, there will no longer be any client intake or
housing representatives available for counseling or walk-in assistance at this
location. This location will house administrative staff only, and we ask that
all visitors make advance plans as all guests will be seen by appointment only.
We apologize for any inconvenience that this may cause.
Clients
that have a need for special accommodations are asked to contact their program
representative directly. There is
also a designated RCAP Solutions dropbox located inside the front door of the
Gardner entrance for client convenience for paperwork and other communications needs.
Please
note, all program representative's email addresses and phone numbers have not
changed. For more information and directions to our Worcester Office, please
contact our office at 800-488-1969
or visit our website at www.rcapsolutions.org.
RCAP Solutions mission is
to foster personal and public
self-reliance and improve
the quality of life for individuals,
families and the
communities in which they live.
It sounds like the people who most need this agency are not going to be served by it when they have to go to Worcester for intake, or other needs. Why should these Clients leave their information in a drop box, for anyone to browse through it? It sounds like they may as well pack it up and just go. They have one foot out the door as it is. Bev
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