Wednesday, September 25, 2013

Recap Solutions Update


RECAP Solutions

FYI-
Recap Solutions Update:

Memorandum



To:                  All RCAP Solutions Constituents

From:              Karen A. Koller, CAE, President & CEO

Date                September 24, 2013

Subject:         Important Announcement - Gardner Office



As of September 20, 2013, all RCAP Solutions Housing Assistance and Client Service Program Representatives are now located in our Worcester office at 12 East Worcester Street, Worcester, MA 01604.




With our recent headquarters expansion in the City of Worcester, RCAP Solutions is consolidating its Gardner corporate office to one floor.



While our Gardner office will remain open, there will no longer be any client intake or housing representatives available for counseling or walk-in assistance at this location. This location will house administrative staff only, and we ask that all visitors make advance plans as all guests will be seen by appointment only. We apologize for any inconvenience that this may cause.



Clients that have a need for special accommodations are asked to contact their program representative directly.  There is also a designated RCAP Solutions dropbox located inside the front door of the Gardner entrance for client convenience for paperwork and other communications needs.



Please note, all program representative's email addresses and phone numbers have not changed. For more information and directions to our Worcester Office, please contact our office at 800-488-1969

or visit our website at www.rcapsolutions.org.


RCAP Solutions mission is to foster personal and public

self-reliance and improve the quality of life for individuals, 

families and the communities in which they live.




2 comments:

  1. It sounds like the people who most need this agency are not going to be served by it when they have to go to Worcester for intake, or other needs. Why should these Clients leave their information in a drop box, for anyone to browse through it? It sounds like they may as well pack it up and just go. They have one foot out the door as it is. Bev

    ReplyDelete
  2. This comment has been removed by the author.

    ReplyDelete